Clients

Kipling

Turning customers into brand ambassadors.

The Kipling loyalty program

Global accessories retailer Kipling uses m–wise Loyalty Cloud to power its omnichannel loyalty program that rewards customers for purchases and brand engagement.

Omnichannel

Rewarding across every channel

Customers are rewarded in multiple ways: making a purchase, completing an online profile, engaging with Kipling’s social media posts, downloading the app and more.

Rewards

Surprise and delight at every touchpoint

The program delights customers with personalised offers, collectors’ items and surprises like free gifts and exclusive event invitations.

“A complete contact strategy was worked out, with the profile and the behaviour of the customer as a starting point.”
— Jürgen Derycke
Marketing Director, Kipling EMEA

Lasting loyalty starts with m–wise

Create the perfect loyalty program for your brand.