Clients

AS Roma

Turning engagement into loyalty.

AS Roma Business Club

m–wise and Bundeling worked together to create an innovative loyalty program within AS Roma’s Business Club app.

The program was designed to drive deeper engagement with AS Roma’s corporate clients by rewarding a wide range of activities and interactions.

Loyalty challenge

Strengthening corporate connections

AS Roma wanted to boost engagement, incentivise business members to act as ambassadors, and create a seamless digital ecosystem for corporate clients to connect and collaborate.

The foundation was already in place with the existing AS Roma Business Club app, powered by Bundeling, which centralises communication and keeps members informed.

A loyalty mechanism was introduced with m–wise Loyalty Cloud to enhance engagement, reward participation, and strengthen long-term connections.

Loyalty solution

Integrating a powerful loyalty component

Members enjoy a seamless experience on AS Roma’s existing app, never knowing there are two systems at work.

m–wise Loyalty Cloud manages the frontend and drives a feature-rich loyalty experience. Bundeling’s communication platform ensures that the app handles rewards redemption on the backend.

Feature

Incentivising engagement

Members earn points for activities like opening the app, liking posts, commenting, and sharing photos. They also receive medals (badges) for milestones such as redeeming their first reward and joining travel tours.

Feature

Scoring rewards

Points unlock incredible rewards, from gift cards and premium tickets to exclusive limited-edition apparel and unforgettable experiences like hospitality packages and travel experiences.

Feature

Building a community

Members can create connections with others, message their connections and attend special events – all while earning points for each activity. This dynamic hub unites loyal business members.

Feature

Localising the experience

As the program is only available in Italy, it was designed specifically for the Italian market, with all content in Italian and features tailored to the unique needs of corporate clients.

Business impact

Loyalty powers growth

The collaboration between m–wise and Bundeling has revolutionised the member experience within the AS Roma Business Club.

AS Roma is now primed to actively engage its corporate clients, reward interactions, boost retention and unlock growth – that’s the power of loyalty.

Lasting loyalty starts with m–wise

Create the perfect loyalty program for your brand.