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m—wise Loyalty Cloud | Insights

Understand your customers better than anyone else

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Performance analytics

Monitor growth and drive ROI

Monitor growth through the home dashboard and drive ROI for your business. You’ll have key performance metrics at your fingertips so you’re always up-to-date on how your program is performing. Monitor it on a daily basis or review your performance over a chosen time period. Just open up the home dashboard and the metrics that matter most to your company are right there.

Dashboard insights with customer loyalty performance data
Real-time loyalty program insights by country and channel

Real-time insights

Adjust, test and monitor in real-time across every channel

Supercharge ROI with real-time insights into performance across every channel. Access your performance in real-time and make adjustments with immediate effect. No more waiting for the end of the campaign to see the impact. You have the power to monitor and experiment as you go to ensure that every campaign is more successful than your last.

Customer behaviour analysis

Analyse customer behaviour to personalise your program

Analyse customer behaviour through live dashboards and further personalise the loyalty experience. Understand points redemption, purchase frequency, the average time between purchases, engagement rates and so much more. Dig deep into the data to really get to know your customers and identify new growth opportunities.

Analysis of active loyalty program customers by country
Comprehensive KPI report showing loyalty program member base flow

Comprehensive KPI reports

KPI reporting just got easier

Make time-consuming KPI reporting a thing of the past. m—wise Loyalty Cloud gives you comprehensive KPI reports in an instant. You’ll have immediate access to the loyalty program KPIs that matter most to your business. Want to shout about your success? Simply share the reports with the rest of your organisation. This is KPI reporting in a flash.

Discover the possibilities with m—wise Loyalty Cloud

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