How it works
It's as simple as typing a question
AI-powered productivity
Faster, smarter loyalty marketing
m–wise Loyalty Cloud's built-in AI Assistant puts the full power of your loyalty data behind every question you ask.
Find a customer
Search by name, email or card number to quickly retrieve customer details.
Build an audience
Describe who you want to reach and let AI create your customer segment.
Review campaigns
Look up any campaign or reward in your program for immediate answers.
Get instant insights
Ask about loyalty performance and get answers from your live data.
Ask anything you like. The AI Assistant has the answers.
"How many registrations did we have last month?"
"How do I set up tier levels?"
"Which campaigns are currently running?"
"Which vouchers expire this month?
Loyalty intelligence
AI-powered answers, backed by your data
Unlike a generic AI chatbot, our AI Assistant works within m–wise Loyalty Cloud, connecting your questions to your own customer and program data.
Get precise answers, explore the underlying records and move from insight to action without switching between tools.
AI customer segmentation
From idea to audience in seconds
Forget manually configuring endless filters and conditions. Simply describe the customers you want to reach, and let AI build the segment for you.
Whether you’re targeting lapsed customers, rewarding your best members or creating a highly specific audience, segmentation has never been this simple.
Describe your audience in everyday language.
Let AI translate your request into segment conditions.
Review the conditions, then confirm with one click.
Multilingual
One platform. Any language.
Running loyalty programs across borders? Your team can ask questions and get answers in whichever language they like.
Everyone can access the same information. No translating and no extra complexity. Just an easier way to work together.
