Watch below for five quick tips to boost loyalty
Get ready to create a loyalty program that your customers will love.
No time to watch?
- Reward from the get-go: A welcome voucher or discount sets the tone for your program. After that, the rewards should just keep coming.
- Surprise and delight: Build up an emotional connection with surprising elements that delight your customers. This is a great way to create true brand ambassadors.
- Personalise to the max: Forget one-size-fits-all marketing. Send your members relevant messaging based on their preferences and behaviour.
- Reward all engagement: Reward activities and interactions like social media shares, friend referrals, adding an item to a favourites list and so much more.
- Gamify to create a buzz: Make your program fun to be part of. Gamification for points or prizes keeps your members coming back.
Want to make it happen?
We’ve been creating effective, omni-channel loyalty programs for two decades. Check out our approach to loyalty to find out more.